![]() We are a family friendly property and all bookings are accepted on the basis that all guests conduct themselves in a manner that will not interfere with other guests’ quiet enjoyment.ġ1.1 A $250 damages fee will apply if required following your stay. ![]() Responsible consumption of alcohol is mandatory. Whilst every effort is made to maintain prices as printed or quoted, they may be subject to increase without notice to cover unforeseen costs.ġ0.1 Our Rainforest Restaurant, Lounge Bar and Terrace Kiosk are fully licensed therefore no alcohol is to be brought into these venues.ġ0.2 Guests found to be drinking their own alcohol in our restaurant or main building will be asked to leave the premises.ġ0.3 Guests are welcome to bring their own alcohol to their accommodation only. There is a 10pm curfew that applies to music and noise.ĩ.1 As of 1st April each year, the new travel year begins. It is important that all guests are aware of other guests’ peaceful inhabitance. Second and subsequent cars can unload for a maximum of 15 minutes and then these vehicles are to be parked in the Thunderbird Park main carpark.ħ.1 We are an ecological sensitive mountain resort and respectfully request that our guests are like minded.ħ.2 Water is our most precious resource, please observe the Scenic Rim Council’s water restrictions, and be conservative with your water usage.ħ.3 Keep showers to a minimum, and do not leave taps running.ħ.4 We would appreciate that cigarette butts and rubbish are not discarded on or around our property as receptacles are provided.Ĩ.1 Our guests enjoy the tranquility and peace provided. Check in for the Lotus tents is 4pm and check out is 12pm.ĥ.3 If you cannot check in or out during the above times, arrangements need to be made prior to your arrival with a reservations team member.Ħ.1 There is one car permitted at each camp site or in the allocated parking spaces for the bunk rooms. Check in for the Bush Lodges is from 2pm and check out 10am. ĥ.2 Check in for camping is from 11am and check out 10am. We suggest that the policy should include, but not be limited to, the following cover: Loss of deposit through cancellation loss or damage to personal baggage and loss of money and medical expenses.ĥ.1 Reception is open and. If after arrival, a guest decides to terminate their stay for whatever reason, i.e wet weather, there will be no refund of any monies as your site would have been allocated for your specific dates.Ĥ.1 Thunderbird Park shall not be liable for any loss or damage to guests’ valuables/personal property.Ĥ.2 We strongly recommend you purchase comprehensive travel insurance. Care and consideration are taken at all times with respect to your reservation however in the event an administration error occurs and we are unable to honour your reservation for whatever reason, a full refund will be given to the guest upon approval by property management with no administration deductions.Ģ.1 No shows and cancellations will be subject to 100% cancellation fee. In the event of price increases, all current rates will apply to your extended booking. Your new booking date must be within 12 months of your original booking date and payments can only be transferred once. If transferring your booking a $25 administration fee will be charged. If notice is provided within 3 days of arrival, your payment will be forfeited. All payments are non-refundable however, payments can be transferred to another date provided we receive notice 3 or more days in advance. We appreciate your understanding and trust this will not have a negative impact on your stay with us.ġ.1 A 100% non-refundable payment is required on all camping bookings. We apologise for the current standard, however, it will continue to be routinely cleaned by our housekeeping team. Please note, the current bathrooms are showing their age and are due to be demolished in early 2023 and a brand new amenities block will be built. Should you forget these items, don't worry, we have you covered! You can purchase cleaning packs for $3 at the reception desk and Terrace Kiosk. ![]() Cleaning supplies are not included, so we recommend you bring cleaning cloths (chux cloths), tea towels, scourer and dish washing liquid. Guests are required to clean this area after use as it is a shared zone for all campers. Tokens can be purchased from reception for $3.50 each between 8am - 5pm every day (except Christmas Day). There are two amenities blocks in the camping ground, each with the following: Individual Men's & Women's BlockĢ toilets per block Camp kitchen which includes:Ĭentral table with 14 chairs (only at Bumblebee)Ģ electric BBQ grills, 2 sinks, a microwave oven, kettle and toaster, general waste & recycle bins.Ĭamp Laundry which has a token operated clothes' dryer and washing machine.
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